Optimize your business model.

Maximize profit.

Specialized consulting for multi-unit restaurants to reduce labor expenses, streamline operations, and increase margins.

Labor Optimization
Menu Engineering
Scale-ready Systems
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Done With You.

Practical frameworks and operator-level support to help restaurants control labor, improve margins, and build more profitable systems.

Labor Cost Control

Lower your labor costs by up to 5% without slashing schedule or raising prices.

Menu Engineering

Lower your cost of goods by up to 2 points and increase average check in 30 days.

Scale-ready Systems

- Reverse engineer individual unit targets.
- Productivity driven profit increase
- No more targets by sales grouping
- Improve employee retention through workload management
- Custom reporting
- Custom labor model design
- Third-party deliery optimization

Single Unit Operators

Build a leaner, more controlled operation with smarter labor planning, stronger daily systems, and clearer visibility into where profit is being lost.

Multi-Unit Operators

Create consistency across locations with scalable labor frameworks, performance visibility, and operational systems that help every unit run stronger.

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Trusted by leading restaurant groups

Bruce Nelson
Nova Restaurant, CFO

"I have really enjoyed working with Jim on our Labor Productivity Modeling. Jim has helped Nova Restaurant Group rethink and restructure how we look at labor. Prior to looking at productivity, we measured labor as straight percentage of sales for Front of the House and Back of the House departments. Learning to track and measure labor based on productivity versus a percent transforms how we forecast our scheduling plus monitor our management's effectiveness in managing this crucial business metric.I highly recommend Jim Taylor's company to any restaurant operator who is looking to understand how to set up and monitor best labor practices."

Kelly Higginson
Restaurants Canada

I would strongly recommend Jim as an asset to any team that is looking to improve employee performance, happiness and retention, while also looking to better understand the rapidly changing business model in the restaurant space. His knowledge of how to not only understand information but to articulate it in a way that resonates with operators will add immense value to any organization.

John McNamara
Malone's COO at Bluegrass Hospitality Group

Jim is a first-rate operator and his experience in the field at all levels is a great asset for all growing companies or one's that is looking for an outside opinion. His knowledge in the labor sector of the restaurant business is so beneficial. It is a pleasure to work with Jim and look forward to maintaining a connection for years.

Derek Smith
Head of Business Intelligence at Warehouse Group Inc.

"[Benchmark Sixty] was the most important member of our change management team that focused on reducing labor through productivity metrics rather than percentage-of-sale metrics. Without [Benchmark Sixty]'s operational experience and his ability to engage and encourage other leaders, the new productivity metrics would have been useless. In under a year, [Benchmark Sixty] was able to transform the entire labor model which ultimately reduced labor cost and improved schedule performance."

Labor Optimzation

You didn't open a restaurant to spend every shift watching the clock, cutting people early, or calling in favors because you're short again. Labor is your biggest cost and your biggest headache - and when it's off, everything feels off. We help you build a labor structure that actually works, so you stop bleeding money on overstaffing and stop burning out your team with the opposite.

Find the labor leaks
  • Stop losing money to schedules built on gut feeling instead of actual data

  • End the cycle of overstaffing on slow nights and scrambling on busy ones

  • Build a team structure that runs smoothly whether you're on the floor or not

Some of your best-selling dishes are quietly killing your margins. Some of your most profitable items nobody orders. Your menu is doing a lot of work - the question is whether it's working for you or against you. We help you build a menu that drives the numbers you need without changing what makes your food worth coming back for.

Improve menu profitability
  • Stop guessing which items are actually making you money and which ones aren't

  • End the quiet drain of high-cost dishes that sell well but never move the needle

  • Build a menu that guides guests toward your most profitable choices without them ever knowing it

Scale-ready Systems

The way you run one location will break at two. What works at two won't survive five. Growth should feel like momentum, not like putting out the same fires in more places. We build the operational foundation that lets you grow without losing control of the thing you built.

Make growth easier to manage
  • Stop rebuilding everything from scratch every time you open a new location

  • End the chaos that comes when your operation depends entirely on you being there

  • Build the processes, standards, and infrastructure that make growth feel controlled instead of terrifying

Single Unit Operators

You built something real. But somewhere between the opening and today, the job stopped being about the food and the guests and started being about the schedule, the numbers, the endless list of things only you know how to handle. You're not failing - you're just running a restaurant without the systems that make it sustainable. That's exactly where we come in.

Fix the systems behind the service
  • You're the first one in and the last one out, and it still doesn't feel like enough

  • Your restaurant runs on your presence, your memory, and your ability to hold it all together

  • There's a version of this where it doesn't all depend on you - and we can help you build it

Multi-Unit Operators

Growth was supposed to make things easier. Instead you've got more locations, more staff, more complexity - and the same problems showing up everywhere at once. What got you to where you are won't get you to where you're going. Scaling a restaurant group takes a different kind of infrastructure, and building it while you're already running is one of the hardest things in this industry. We've done this before. We know what it takes.

Strengthen performance across locations
  • The problems at location one have a way of showing up at location two, three, and four

  • Your managers are doing their best but everyone's running a slightly different playbook

  • Consistency, accountability, and scalable systems aren't a luxury at this stage - they're the only way forward

Drive efficiency. Reduce labor costs.

Labor Optimization